Frequently Asked Questions
Custom Manufacturing
What types of food display cabinets do you manufacture?
What types of food display cabinets do you manufacture?
We manufacture the following commercial food display cabinets:
- Refrigerated display cabinets for cakes, desserts and sandwiches
- Heated display cabinets for pies, sausage rolls and hot food
- Ambient display cabinets for bread and dry bakery products
- Sandwich Bars for preparing and showcasing fresh sandwiches and salads
- Benchtop pie warmers for countertop hot food display, keeping pies, sausage rolls and pastries ready to serve
Many businesses use a combination of display cabinets to suit different products.
What is the design process for custom manufacturing?
What is the design process for custom manufacturing?
Our design process begins with a consultation where we gather measurements, plans and site details to understand your workflow and layout requirements.
We then create custom CAD drawings and 3D visualisations so you can see how your display cabinets will look and function before manufacturing begins.
Once approved, your cabinets are then custom manufactured in Melbourne using high-quality components to suit your specifications and finishes.
Can you help with shop design and layout?
Can you help with shop design and layout?
Absolutely. Complete Display Equipment works with bakery owners, café operators and hospitality businesses to help design functional and visually appealing display layouts.
By combining custom manufactured display cabinets, bakery shelving and commercial food display solutions, we can help businesses maximise available space while creating an attractive food presentation for customers.
In addition to custom display cabinets, we also supply a wide range of commercial foodservice equipment from leading hospitality equipment manufacturers and can assist with designing and upgrading your back-of-house commercial kitchen equipment.
Do I need to approve drawings before production begins?
Do I need to approve drawings before production begins?
Yes. For custom equipment we provide drawings or layouts for approval prior to manufacturing.
Customers should carefully review dimensions, finishes and configurations before approving drawings, as production begins once approval is given.
How long does it take to manufacture custom display cabinets?
How long does it take to manufacture custom display cabinets?
Typical production lead times for custom display cabinets are approximately 6–8 weeks once the deposit has been received and drawings have been approved.
Lead times may vary depending on manufacturing schedules, materials and freight availability.
Delivery & Installation
Who is responsible for installation?
Who is responsible for installation?
Complete Display Equipment can assist with organising installation and this can be included as part of your quotation if required.
We are also happy to work directly with your shopfitter, builder or project manager to ensure the display cabinets are installed correctly and integrate smoothly with your store fit-out. Our team can provide drawings, specifications and guidance to help make the installation process straightforward.
What should I check before equipment delivery?
What should I check before equipment delivery?
Customers should ensure that equipment can safely fit through all access points, including doorways, corridors, lifts and stairways.
If there are stairs, narrow access points or
restricted entry, this should be advised before delivery to avoid additional charges or delays.
Hospitality Equipment Supply
Can you supply commercial kitchen equipment for my business?
Can you supply commercial kitchen equipment for my business?
Yes. In addition to display cabinets, we can also source and supply a wide range of premium commercial foodservice equipment from leading hospitality equipment manufacturers.
This includes:
- Commercial refrigeration
- Commercial dishwashers
- Mixers, Provers, Sheeters and other bakery equipment
- Ovens, Fryers, Cooktops, Griddles and other commercial cooking equipment
- Food preparation equipment
Where installation is arranged through us, we ensure appropriately qualified technicians carry out the work so your equipment is installed safely and ready for operation.
Service & Support
Do you offer servicing for your display cabinets?
Do you offer servicing for your display cabinets?
Yes. Complete Display Equipment provides servicing, maintenance, and repairs for all our heated, refrigerated, and ambient display cabinets.
Our technicians specialise in commercial bakery display equipment, helping ensure cabinets maintain correct operating temperatures and reliable performance.
For all information regarding servicing, click here
What should I do if equipment arrives damaged?
What should I do if equipment arrives damaged?
Customers should inspect goods upon delivery. If goods arrive damaged, the damage should be noted with the freight carrier and Complete Display Equipment should be notified within five business days, including photos where possible.
Does your equipment come with a warranty?
Does your equipment come with a warranty?
All our display cabinets and custom work come with a 12 month warranty on parts and labour (excluding glass).
Commercial Kitchen Equipment sourced by Complete Display Equipment from other suppliers include manufacturer warranties.
Warranty coverage varies depending on the product and does not cover damage caused by incorrect installation, misuse, lack of maintenance or unauthorised repairs.
More on information on warranties can be found in our Terms and Conditions.